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Hi, I am Tori, and this is Stella in my lap and Tricky on the left.
The Greensborough Grain Store has been a family owned (a few different ones) small business for well over 100 years!
In keeping with recent trends the business took on a new direction by becoming an online/direct delivery store. While doing this, the main aim is to continue the personalised, informed service the business has been known for. With the new direction of the business, I will be personally processing/undertaking all of your orders, inquiries and deliveries. I am more than happy to discuss any aspects of your pet care directly with you.
I have been involved with the Grain Store and the Pet Industry for nearly 15 years and have lived locally to the Diamond Valley for over 25 years. I am a bit of a horse enthusiast myself and generally couldn’t imagine life without animals being part of it!
We are now an ONLY ONLINE store and no longer have a physical location. November 1st 2017 the retail store location closed. Orders may be placed here online - or you can contact me via email or mobile - during normal business hours Monday to Friday. See Contact Us.
Please also note that the online system does not automatically calculate delivery based on your address. Please refer to 'Delivery' section to see if you are located within the Free Delivery Zone (subject to conditions).
Last day of deliveries before my Christmas break will be Friday Dec 20th. Deliveries will resume on
Monday January 13th, 2020.
Orders received after 5pm on Monday Dec 16th that require delivery prior to Christmas will have to include a $15 delivery fee (Pre-Arranged Level 1).
* Deliveries between now and Christmas may take up to 5 days
* I will not be available for deliveries in the Christmas and New Year week. I could, if urgent, fulfill orders between January 6 - 10th in the local area only, but they will incur a delivery fee.
The Online Ordering System will be a work in progress. I will continue to add stock items to the website. If you are unable to find a product on this website, it does not mean it is not available. If you have a specific product requirement please contact me so I can endeavour to source it for you.
The on-line system is the preferred method for order placement, timewise for me. But, if you are uncomfortable with purchasing online I am able to process your order via email or SMS. There are EFTPOS facilities and Direct Debit is also an option. Lead time on delivery will apply once payment has been received.
Please email immediately should you have any issues using the online ordering system.
With the new direction of the business, I will be personally processing/undertaking all of your orders, inquiries and deliveries.
The business is based in the Diamond Valley – North East Melbourne. Free delivery is offered for orders that are over $30 and are within the area bordered by: Heidelberg, Bundoora, Mill Park, St Andrews, Christmas Hills, Warrandyte South, Park Orchards, Templestowe, Bulleen. Handling and delivery time for free delivery is up to 5 business days. Should your order be less than $30 or you require a faster delivery time a $15 delivery fee will apply.
For orders that require delivery outside of the specified area, please email me to discuss options.
Phone/SMS: 0423 621 741
Weekdays, during general business hours
Closed on Weekends and Public Holidays - however online ordering may still take place