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We are now an ONLY ONLINE store and no longer have a physical location. November 1st 2017 the retail store location closed. Orders may be placed here online - or you can contact me via email or mobile - during normal business hours Monday to Friday. See Contact Us.
Please also note that the online system does not automatically calculate delivery based on your address. Please refer to 'Delivery' section to see if you are located within the Free Delivery Zone (subject to conditions).
August 3rd, 2020
Covid-19 Stage 4 Restrictions
From the information that has been made available things at the Grain Store will continue as usual.
Contactless delivery to your door :)
However, lead times may push out to 5 days. Hopefully no longer like I had to in the first lockdown.
If you wish to order but can wait for delivery please advise in the extra notes section.
Note: regular sanitising of myself and vehicle areas takes place between every delivery/handling of goods, but goods delivered should be treated by you as you would goods from the supermarket (as an example).
Stay safe and thank you for your continued support.
Hi, I am Tori, and this is Stella in my lap and Tricky on the left.
The Greensborough Grain Store has been a family owned (a few different ones) small business for well over 100 years!
In keeping with recent trends the business took on a new direction by becoming an online/direct delivery store. While doing this, the main aim is to continue the personalised, informed service the business has been known for. With the new direction of the business, I will be personally processing/undertaking all of your orders, inquiries and deliveries. I am more than happy to discuss any aspects of your pet care directly with you.
I have been involved with the Grain Store and the Pet Industry for nearly 15 years and have lived locally to the Diamond Valley for over 25 years. I am a bit of a horse enthusiast myself and generally couldn’t imagine life without animals being part of it!
The Online Ordering System will be a work in progress. I will continue to add stock items to the website. If you are unable to find a product on this website, it does not mean it is not available. If you have a specific product requirement please contact me so I can endeavour to source it for you.
The on-line system is the preferred method for order placement, timewise for me. But, if you are uncomfortable with purchasing online I am able to process your order via email or SMS. There are EFTPOS facilities and Direct Debit is also an option. Lead time on delivery will apply once payment has been received.
Please email immediately should you have any issues using the online ordering system.
With the new direction of the business, I will be personally processing/undertaking all of your orders, inquiries and deliveries.
The business is based in the Diamond Valley – North East Melbourne. Free delivery is offered for orders that are over $40 and are within the area bordered by: Heidelberg, Bundoora, Plenty, St Andrews, Christmas Hills, Warrandyte, Templestowe, Bulleen. Handling and delivery time for free delivery is up to 5 business days. Should your order be less than $40 or you require a faster delivery time a delivery fee will apply.
For orders that require delivery outside of the specified area, please email me to discuss options.
Phone/SMS: 0423 621 741
Weekdays, during general business hours
Closed on Weekends and Public Holidays - however online ordering may still take place